Shipping & Delivery

Order Processing & Fulfilment

 
- Once payment (settled in EUR) is completed and verified, your order will be processed by Chunnyeol. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page (if your item is on stock, it will ship the next Monday/Tuesday but if it is a Preorder, It will ship at the estimated date on their description) If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status as a reference as your order will be processed and shipped out altogether, for example if your order contains a Preorder item, the entire order will ship at the estimated date of the Preorder item)
 
- Once all the order items are ready in our warehouse, Chunnyeol will start the packing process to get your order dispatched from our warehouse as soon as possible.
 
- Once your order is dispatched from our warehouse and with the courier, you will receive an email with your tracking number. Shipping times differ depending on the country you are from, here is an estimation of them (These dates are just an estimation, not the real ones!!);
 
To Spain: 2 - 10 Business Days 
To Europe: 15 - 30 Business Days 
To another part of the world: 25 - 70 Business Days 
(ONCE I SEND THE ITEM, NOT ONCE YOU ORDER IT)*
 
*There could be delays during sale periods, holidays, and extreme weather that I can't control.
 

Potential Lost Parcel

 

- You should make an Inquiry about their company but I can't do anything about it, if they told you that I should be the one making the inquiry, is false.
As I stated above, I can't do anything about it and I won't refund your order.

Damaged Goods

- I always check all the item's quality before sending them out, although I'll do my best to keep the items safe or won't bend, damaged items due to poor shipping by the courier cannot be returned/refunded.

 

Accepted Countries Shipment 

 

- Due to the unknown situations with customs some countries are not accepting parcels or shipments, the ones that are acepting shipments right now are on this list, if your country doesn't appear on it, I can't ship anything.

 

AUSTRALIA, AUSTRIA, BELGIUM, BRAZIL, CANADA, CHINA, CONGO, CROATIA, CYPRUS, CZECH REP, DENMARK, DOMINICAN REPUBLIC, EGYPT, ESTONIA, FINLAND, FRANCE, GERMANY, GIBRALTAR, GREECE, HONG KONG, HUNGARY, ICELAND, IRELAND, ISRAEL, ITALY, JAPAN, JERSEY ISLAND, LATVIA, LEBANON, LITHUANIA, LUXEMBOURG, MALAYSIA, MALTA, MEXICO, NETHERLAND, NEW ZEALAND, NORWAY, POLAND, PORTUGAL, ROMANIA, SAUDI ARABIA, SERBIA, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH AFRICA, SOUTH KOREA, SPAIN, SWEDEN, SWITZERLAND, THAILAND, TURKEY, UNITED KINGDOM, UNITED STATES OF AMERICA.